At MONOKEI, we believe in delivering good things for everyone.
As Customer Care Executive, you own the after sales experience. You’ll provide excellent customer service by supporting a wide range of pre- and post-sales responsibilities. Responsibilities include order maintenance, problem resolution, customer service, technical support and broad support for issues pertaining to shipping, billing, accounts, and order management. You’ll also innovate to improve the customer journey and increase efficiency.
i. Roles and Responsibilities
Responsibilities may include but are not limited to:
iii. Good to have:
MONOKEI believes in making good things; products that are used on desks and in homes of many folks. We believe in making better input devices, that everyone wants to experience work/play/live through the objects we create. At MONOKEI, we’re interested in making the human and digital connection a little more warm, one keystroke at a time.
In addition to base salary, we offer all employees:
MONOKEI will be prioritising applicants who have a current right to work in Singapore, and do not require MONOKEI’s sponsorship of a visa. That said, we’re open to folks who are currently based out of Singapore.
Feel like you're really close to being a perfect fit for us? Perhaps you're not feeling too confident despite having incredible skills? We encourage you to still apply! At MONOKEI, we're just a bunch of imperfect people trying to do cool things together.
Please email us at people (at) monokei (dot) co with your CV and a link or PDF of your portfolio. Positions will remain available until they're removed from this page. We will only contact shortlisted applicants, do not contact us via other methods.