How do I create an account?

Setting up an account is really easy and only takes a few minutes.

  1. Navigate to the store, click on 'Account' and follow the sign up instructions.
  2. With an account, you can check your past orders and subscribe to our monthly newsletter which includes the latest updates on groupbuys and new products.

I've forgotten my password.

Go to 'Account' and click on the 'Forgotten your password?' link. You'll receive an email to reset your password and follow the steps to have your password reset and changed.

How can I check my past orders?

  1. Login to your account with your email address and password.
  2. You should be able to view orders you've made with us.
  3. Contact our customer support team here if you need to update your shipping addresses for unfulfilled orders.

I didn't receive an email to reset my password. Why?

If the password reset function doesn't work, send us an email and we'll be happy to assist.

Can I place an order without setting up an account?

Yes, you can.

Check out as a guest with the following steps:

  1. Select your cart
  2. Include your email and shipping address
  3. Select your preferred shipping method
  4. Pay for your items
  5. Sit back and relax while waiting for your items to be delivered