I'm unable to add device on Windows, no pairing PIN pops up. What should I do?

This is a common issue on Windows. Try the following method to pair your MONOKEI Standard:

  1. Head to Control Panel > Hardware and Devices > Devices and Printers.
  2. Click “Add a device”. A window should pop up. Select “MONOKEI Standard” from the UI and click “Next”.
  3. Click on “Or, try entering a passcode on it”.
  4. Type the passcode provided using your MONOKEI Standard and your device should be paired.